Why Choose Pet Place?
Why Choose Pet Place?
At Pet Place, we're not just another business – we're a small, locally-owned operation where pets truly become part of our family. Owners Dezirae and Matt started this business with a clear goal: to provide personalized, attentive care for every pet, and that’s something larger franchises often can’t offer.
Personalized Care: At Pet Place, we prioritize individualized attention for every pet. Unlike larger, impersonal facilities, we ensure your dog gets the love and care they deserve, tailored to their unique needs. Your pet will never feel like just another face in the crowd – they are treated like family from the moment they arrive.
Familiar, Low-Stress Environment: With fewer dogs in our facility, we create a cozy, familiar setting that reduces stress and anxiety. Dogs can relax in an environment that feels like home, allowing them to thrive while you're away. Larger facilities with high dog-to-staff ratios often create more chaotic environments that can overwhelm your pet.
Strong Relationships: Building deep connections with both you and your pet is at the core of what we do. Our staff understands the personalities and behaviors of each dog, so we can cater to their specific needs, ensuring a personalized experience every time. At larger chains, it’s easy for pets to slip through the cracks without this level of care and attention.
Supporting Our Local Community: By choosing Pet Place, you're supporting a local, family-owned business, which in turn strengthens the community. Unlike national franchises, where profits leave the area, we put back into the community, creating a strong, connected local network.
Flexible Services: Every dog is different, and we recognize that. Pet Place offers flexible services, including custom feeding routines and special accommodations that larger chains may not be able to provide. This adaptability ensures your pet’s experience is tailored just for them, while bigger franchises often follow a one-size-fits-all approach.
Passionate Owners & Staff: Dezirae and Matt’s passion for animals is evident in the exceptional care they provide. Their commitment to the well-being of your pet goes far beyond just running a business – it’s about offering the best care possible. Their passion for what they do drives them to go above and beyond, a level of dedication you won’t find in larger, corporate-run facilities.
No Kennel Rotations: Unlike other facilities that rotate dogs through kennels during their stay, Pet Place offers play in a safe, supervised environment. This approach helps dogs socialize, engage, and burn energy throughout the day, making for a much more enjoyable and enriching experience than the confined, segmented playtime at larger places.
Selective Playgroups & Safety: We’re committed to maintaining safe playgroups by carefully selecting the dogs we welcome into our facility. Every pet undergoes temperament testing on their first day to ensure they fit well with the group. This results in a safer and more harmonious experience for all pets, something you can't always rely on at larger facilities.
Outdoor Access for Bathroom Breaks: Many facilities don’t offer outdoor areas for bathroom breaks, but we do. We believe dogs should have access to the outdoors throughout their stay to relieve themselves and play freely. This natural environment helps them feel comfortable and avoids the stress of indoor potty areas, which can be overwhelming for some dogs.
Constant Supervision: Dogs at Pet Place are always supervised by our experienced staff during playgroups, ensuring a safe and enjoyable experience. Larger facilities with a higher volume of dogs might not provide the same level of attention, leaving your dog vulnerable in unsupervised environments.
Daily Updates for Peace of Mind: We know how important it is to stay connected with your pet, so we send daily text updates, multiple times a day, at no extra charge. You’ll have peace of mind knowing how your pet is doing and can rest easy while you're apart.
Custom App for Detailed Pet Records: Our custom app tracks every aspect of your pet's stay, from bathroom breaks to interactions with other dogs. This ensures you are fully informed about your pet’s behavior, mood, and playtime during their stay. Larger facilities may not offer this level of personalized tracking.
Top-Notch Safety & Cleanliness: Our brand-new, purpose-built facility is designed with safety, security, and cleanliness in mind. We feature antimicrobial flooring and walls, soundproofing between rooms, and a hospital-grade HVAC system to prevent airborne illnesses. We also clean and sanitize daily, ensuring a hygienic environment for your pets, something often overlooked in larger, older facilities.
A Family-Owned Facility: Being a family-owned business gives us the flexibility to offer a more personalized, compassionate experience for your pets. Dezirae and Matt’s commitment to providing the best care is something corporate-run franchises can’t replicate. We treat every pet as part of our Pet Place family, and we’ll always go the extra mile to ensure they have an incredible experience.